|Full Name of Company||Staysure Insurance Brokers (Pty) Ltd|
|Legal Status||Staysure (Pty) Ltd (“Staysure”),
Company Registration number: 95/12577/07
FAIS License number:2635
Key individual: Melouise Otto
|License Categories:||Staysure is licensed for a category 1 License in terms of FAIS:
Short term Insurance– Personal Lines
Short term Insurance – Commercial lines
|Physical address:||21 Somerset Crescent, Durbanville, 7550|
|Postal Address:||P.O. Box 999, Durbanville, 7551|
|Telephone:||0219751100 / 0861086000|
|Product providers:||We, contract independently and have agreements with the following product providers: Old Mutual Insure, Santam, Bryte, A&G, Camargue, Hollard, Senate, AMUA, MUA, Paladin, Health & Accident, AC&E, One, Beyonda, Merx.
Our representatives are authorized to place business with any of them.
In the past 12 months this business did not earn more than 30% of its income from any product providers.
Staysure has no financial interest in any product supplier. We carry professional indemnity insurance although our representatives are required to have this in place.
|Authorisation||Staysure accepts responsibility for the actions of the above mentioned representative acting within the mandates listed below. The representative is authorized to give advice and render intermediary services on the following product categories:
Short Term Personal and Commercial Insurance
The financial services provider will not be held liable in terms of any prejudice in respect of services or advice provided by any representative which falls outside the scope of this authorization, and any complaint in respect of any product which falls outside the definition of financial product of the FAIS Act, cannot be forwarded to the FAIS Ombud
|Conflict of Interest:||Staysure has a Conflict of Interest Management Policy which can be viewed by request.|
|Insurances and Guarantees:||Staysure has Professional Indemnity Insurance, details of which will be made available upon request.|
|Exemptions:||Staysure has not applied for, nor has it been granted any specific exemptions by the Registrar from requirements imposed by the FAIS Act or any subordinate legislation.|
|Contract of Insurance||The result of any failure on your part to provide us with the correct and / or full information relating to your insurance and / or any claim, may be to influence underwriters and / or insurers to act accordingly regarding your cover.|
|Understanding||Ensure that you understand what you are covered for and what exclusions are applicable to your contract. Should you have any questions whatsoever, please contact us for clarification.|
|Premium Payment||As contained within your policy documentation|
|Claims||You can direct all your claims queries through to|
|Queries||Any queries can be directed to your representative.|
|Complaints||Any complaints you may have against Staysure, can be directed to firstname.lastname@example.org|